ASML
Introduction
The goal of CS HVM Engineering is to ensure that a Field Service Engineer in the customer fab can do his/her work as prepared as possible, with as minimum disturbances as possible and to continuously improve on this.Position in the Organization
Competency Engineering (CE) is part of the CS HVM Engineering department focusing on (technical) service engineering and is organized in four teams. These four teams are: CE Bottom&Layout, CE Optics and Metro, CE Wilton (USA) and CE Customer Performance Support & Roll-Out. The Competency Engineer reports to the group lead of one of the CE teams.
Job Mission
You make sure that the CS Field organization is prepared for their job by reviewing and maintaining solutions on field readiness, maintaining the quality and completeness of the Service Mix (work instructions, parts and tools) and sharing knowledge. You are the technical interface between the CS Field organization and the different sectors at ASML Headquarters in Veldhoven, like Development & Engineering (D&E), Supply Chain Management and Manufacturing.
You use your understanding of the way-of-working in the field, your technical knowledge and your communication skills to drive for efficient solutions which are needed to reach the operational targets of our installed base. Engineers in the field recognize you as the technical expert who they can contact for questions and follow-up of structural issues.
Your engineering skills enable you to do an in-depth analysis of structural issues, identify possible improvements and quantify the impact on operational targets to help set the right priorities on what to solve and what not. You support our CS HVM Engineering Architect Interface team to set the direction for the most efficient solution and steer technical discussions with solution providers (for example D&E).