Internship: Community Management - German Speaker

Job Description

As the new community intern for Nutrition you will help shape the first community for kitchen appliances in Philips. You will join a dedicated team in the exciting phase of building a new app for our kitchen appliances consumers.

In this role, you will give you the opportunity to learn how to build an online community for a mobile app. This role entails overseeing the processes to the creation and market a mobile app and, it will also, give you access to the rare opportunity to gain practical experience at a global brand.

The position is based in our headquarters in Amsterdam.

Responsibilities

• Have an active role in the implementation of the community strategy
• Discover and recruit emerging food passionate, home cooks from social media and web to help us create and grow the community
• Research and identify influencers and associated communities that provide growth opportunities
• Gather testimonials and feedback from community members
• Monitor and track sentiment and relevant content types. Prepare monthly reports to update team members on insights and opportunities coming from the community.
• Active community participation and conversation; manage online comments by listening and responding to users in a timely and authentic manner.
• Escalate issues as needed and provide feedback on community happenings.
• Support in generating the go to market materials
• Welcome community members and introduce them to one another
• Assist with user interviews & focus groups
• Cooperate with the editorial board in the ideation of the content calendars
• Support in the operational tasks of content management