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ADM

800 werknemers

Intern Application Support

Geplaatst op: 16 juli 2013
Deadline: 01-03-2015 12:00:00
Niveau
HBO

Interested?

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Program

As our Application Support Intern you will become part of the Business Application support team.
• You will learn how the 3 tier support process has been defined at ADM based on the ITIL framework;
• You will receive on the job training on the functionalities of various applications used by ADM including: JDEdwards, ICSS, Cetova, etc;
• You will work with the team members and help them to manage the support process for ADM users.
• You will be given responsibility related to improvements and updates of written support procedures.

Description

The support team assist users and provides training and resolutions to application issue. We also facilitate execution of security, set up, application change requests with the technical or specialized functional teams.
We support EMEA region, which means users from:
• Europe (mainly from UK, Holland, Germany, Poland, Czech Republic, Switzerland (HQ),
Italy)
•Africa
•Asia